Terms & Conditions
1. Who we are
[Registered business name, address and registration or license details of Bali Money Exchange.]
2. Services
[Describe the crypto to Rupiah exchange, the payout methods (bank transfer, e-wallet, ATM withdrawal) and the merchant service.]
3. Quotes, rates and fees
[How quotes are given, how long a quote is valid, how the fee is calculated, and when a rate is final.]
4. Verification (e-KYC)
[Which checks apply, and your right to refuse or pause a transaction.]
5. Sending crypto
[Customer responsibility for correct network and address, what happens with wrong transfers.]
6. Prohibited use
[Funds from illegal activity, third-party wallets, and other restrictions.]
7. Liability
[Limits of liability, network delays, events outside your control.]
8. Complaints and contact
[How customers can raise a complaint and how quickly you respond.]
9. Governing law
[Applicable law and dispute resolution.]